Community
Manager
Daniel Jeong

@daneieljeong

Download CV

Scale Your Discord Community With a Proven Leader

Managed the 2nd largest discord server with 1.7M users.

1.7M

Managed
Discord Members

15%

Engagement
Rate

20+

Team Members
Lead

Trusted by leading Web3, FinTech, and SaaS companies to build and manage high-value Discord communities that drive user engagement, retention, and growth.

Schedule a Free Consultation
May 2023 - Present
Lead Discord Community Manager
Trading Mindset & Data
  • Managed active Discord server for day traders with over 300 ($50k~ monthly revenue) engaged members and paid members, facilitating discussions on market analysis, trading strategies, and broker recommendations. Hyper focused small group.
  • Created onboarding procedures to increase retention and customer satisfaction by 15%.
  • Fostered a collaborative environment by promoting engaging conversations, reflected in a 90% positive sentiment rating in user surveys; conducted bi-weekly sentiment analysis to gauge satisfaction levels and refine communication practices.
Dec 2022 - May 2023
Lead Discord Community Manager
BlueWillow.ai (Now Limewire)
  • Managed a Discord community from 1000 to over 1.7 million members. 2nd/3rd largest Server in the world.
  • Led 20-person community team (moderators & managers) fostering a safe, productive & inclusive online environment. Empowered moderators to future leadership roles.
  • Achieved exceptional 15% engagement in a million-member Discord server (outperforming industry standard <10%). Driven by engaging events, contests, and AMAs.
  • Connected with 100s of influencers in the space for influencer marketing, which led to an increased user base by 10% percent and higher retention.
  • Spearheaded data-driven analysis to track community engagement metrics, identifying opportunities for improvement and launching tailored initiatives to enhance member satisfaction; got a 30% increase in user retention and 20% growth in community growth rate.
  • Analyzed user feedback and implemented 43 server/product improvements, driving a 10% increase in engagement.
Dec 2021 - Dec 2022
Content Creator & Discord Community Manager
CATBOTICA
  • Crafted interactive content initiatives that drove a 10% uptick in customer retention in the crypto space and a 25% growth in organic community interactions within the first quarter.
  • Developed 100 pieces of visual content a month (infographics, tutorial videos, social media graphics) for CATBOTICA NFT. Educated about the blockchain.
  • Crafted viral meme campaigns, boosting client brand engagement 10%, social shares 20%, leading to 20% longer website visits & 15% higher click-throughs in the cryptocurrency space.
Jun 2022 - Dec 2022
Lead Community Manager
Wagmitrades.com
  • Created social media content (posts, videos) that made a 20% increase in follower engagement (average or specific platform if data available) for 2 campaigns in the web3 space.
  • Optimized social media content for a 14% lift in a key metric.
  • Maintained a 80% customer satisfaction rating through prompt and effective responses to comments and queries.

REVIEWS

Brianna Van Wyck
Sales Representative, Doormark Inc

Working under Daniel Jeong was a transformative experience. They possess a rare combination of visionary leadership and authentic empathy, setting a clear path forward while empowering each team member to bring their best.

Scaled to 1M+ Users
Saurabh Gunjal
Learning Developer and Community Manager

Daniel's technical expertise in Discord was truly remarkable and a key factor in our success. His problem-solving skills were unparalleled, and he always found innovative solutions to ensure our Discord server ran smoothly.

Scaled to 1M+ Users
Angel Lingasin
Global Recruitment Specialist

Daniel played a pivotal role in Bluewillow Community growth from 0 to million users by using innovative strategies and proven techniques that he expertly employed to manage the server effectively.

Scaled to 1M+ Users
Schedule a Free Consultation